In this course, students will learn that the Code of Ethics
provides measures for professional responsibility and outlines
conduct between members and the public.

This includes:
• How to locate the rules/regulations, and understanding their source
• The Two Functions of the Board/Association in Professional Standards matters.

1. Ethics
2. Arbitration

• Understand the difference between Ethics and Arbitration.
• A walk through of the process of an Ethics Complaint.

COST TO STUDENTS: $10 CASH AT DOOR
RSVP To: lcruz@firstam.com